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September 26, 2026

How to Find Your Trustpilot Invitation Email Address

1. Open Invitation methods

Log in to Trustpilot Business. In the left menu, choose Get reviews → Invitation methods.

Trustpilot menu showing Get reviews and Invitation methods

2. Choose email invitations and AFS

Choose Email Invitation or Create an email. Follow Customized set-up if shown. For purchase reviews, select For purchase experiences. Then choose Our method → Trustpilot – Automatic Feedback Service (AFS) and open Set up AFS.

Trustpilot purchase-experience invitation template selected

3. Check your invitation settings

Confirm your template, then open Timing and delivery. Select Immediately, Optimise timing automatically, and Invite a customer after each purchase or experience, exactly as shown below. Save and continue.

Trustpilot timing settings: Immediately, Optimise timing automatically, and invite after each purchase or experience

4. Copy your invitation email address

Find Copy this email address and click Copy email address. Copy the whole address, including the plus sign and unique code. Use your own address, not the sample in the screenshot. Share it only with the person authorized to set up your invitations; you do not need to share your password.

Trustpilot AFS setup with the Copy email address button
Copy the complete address shown in your own Trustpilot account.

Menu labels can vary by account. Invite customers with genuine experiences and ask for honest feedback.

Need help? Contact StarsBooster support.

Official guide: Trustpilot Automatic Feedback Service.

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